Recently reading a
lot of emails (because that is what I do), I realized that there is no correct
or incorrect way to perform written communication. If you are a student, all
the letters that you have written and the formats that you have learnt, apparently
you shall forget them as soon as you start working i.e. be of age of actually
writing those letters. Also, there is nothing like US or UK format. There is
simply no format.
When I spent a
couple of minutes browsing through different emails, there was something more
that I realized. The closing or every mail changed a lot. It is similar to how
we take home the climax of a good movie. Similarly, the closing changes the
tone of the email.
Here is a list
collated from the ones I saw -
- Regards
I
am not sure how this came into being a part of the business communication at
all. Imagine all the mails where you are berating the other or demanding
explanation yet you finish the email with Regards. Another comical example is
applying sick leave on email and then ending the same with Regards. Right, you
are the one who is unwell yet you would like to show Regards to others. However
this is the safest option as it is a mildly happy emotion. There are no
expectations from this and neither any strong sentiments reflecting from the
same.
- Sincerely
Never
used in the real world! Sincerely, if I recall was to make the tone formal.
Writing any business email and then ending it with Sincerely ensured that the
tone of the email remained formal and business meaning. People were supposed to
know that you meant business and that you are sincere in your approach. However
this has never been used even once in any email that has passed from my sight
in the past nearly four years of my experience.
- Best Wishes
Seldom
used in quite jovial mails. This is like 'Regards' but in stronger sentiment.
Imagine firing someone and ending it with 'Best Wishes' - almost like you are
wishing him/her away. This is showing that the sender is simply too happy. And
trust me, happiness is not an emotion that your boss likes. He is soon going to
sense your happiness and burden you with more work. So no Best Wishes.
- Cheers
Now
I have seen a lot of people from other countries posting some info or a very
neutral email and ending with Cheers. While Cheers always seems to lighten the
mood, it never makes sense to write your name after Cheers. That totally shows
that the sender is drunk and takes Cheers to a totally different meaning.
- Thanks
This
is totally the safest option of them all. From applying for leave to berating
someone, thanks can be used everywhere. Depending on the reader, it can be
conceived as ending the conversation or putting you as a humble person. When in
doubt, go with Thanks!!
- Mixed Tone/ Multiple closing notes
Horrible
choice! Never go for it! Often people will mix two notes which don’t match each
other. That makes the situation disastrous. Other times having long closing
notes or multiple line closing notes makes the email content smaller than the
same. So unless you are totally sure - totally not advised. Topic closed!
- No closing note
Why?
In a world full of words, you don’t even find one for yourself? It often makes
you sound rude and changes the tone to be angry. Avoid it unless you can afford
it.
- Love
Never
appeared anywhere else other than the formats written in school. Won't appear
either. Don’t bother yourself.
- Short forms or abbreviations like Thnx or Regds
Like
who stole your vowels? How much extra calories are you going to burn typing
those extra alphabets? You know right that signatures can be saved and
configured to be attached to mails automatically? Did you know you were sending
an email and not an sms?
- Take Care
Becomes
too good will seeking. Read passage for Best Wishes.
- -Name
Right!
We could have never guessed your name unless you wrote it. This is only useful
if you have a long name - like really long and you are working with people from
other regions as well who might have difficulty pronouncing your name or your
name is too long to write. Only then it is acceptable to sign your name or
short of it to ensure people know what you like to be called. It is also better
than nothing. In general sense, not a too preferable practice.
- Yours
What?
Freaking complete your sentence/phrase/sentiment and then I will complete mine.
Some other humorous
closing notes that I found on the internet -
- Sent from my iPhone / Sent from BlackBerry
Flaunting
your phone/ application? Would the content change if you sent it from desktop?
It
explains away brevity and typos—who’s at their best when typing on a phone? But
it also conveys that you don’t care enough to do away with the default email
signature that came stock with your device’s email app.
Some
people get creative with this signature. A few fun (if not necessarily business
appropriate) examples found round the Internet include:
- My parents wouldn’t buy me an iPhone so I have to manually type “Sent from my iPhone” to look cool
- Sent telepathically
- Sent from my laptop, so I have no excuse for typos
- Sent from my smartphone so please forgive any dumb mistakes
- I am responsible for the concept of this message. Unfortunately, autocorrect is responsible for the content
- Sent from my mobile. Fingers big. Keyboard small.
- iPhone. iTypos. iApologize.
- My phone can’t spell for crap.